Korea’s Ministry of Culture, Sports and Tourism is set to sign an agreement with the Jeju Special Self-Governing Province, the Korea Casino Association and the Service Federation Tourism & Leisure Industry Labor Union under which the agencies and organizations will look to improve the working conditions of casino employees nationwide.
According to a report by Korean media outlet The Asia Business Daily, the “Work Agreement to Improve Working Conditions for Casino Employees” will address workplace environment issues for casino employees, including verbal abuse and second-hand smoke, which are common causes of physical and mental health.
The Ministry’s role will be to identify policy tasks in relation to the improvement of workplace conditions and develop support measures through surveys and research, while Jeju Province will ramp up field inspections of casinos to ensure improvements are undertaken. Additionally, the Korea Casino Association will expand training programs for casino employees and the union will work to ensure employees’ rights and dignity are respected, the report claims.
It added that Jeju Province will oversee the eight casinos in Jeju and the Ministry the other 10 casinos Korea-wide, including Kangwon Land. There are, according to the 2024 Tourism Industry Survey, a combined 9,098 casino employees working in Korea’s 18 casinos.
“For the sustainable development of the casino industry, above all, the safety and human rights of employees must be protected,” said Vice Minister Daehyun Kim.
“Through this agreement, the government, local authorities, industry and labor will build a public-private cooperation system to protect employees’ rights and foster a sound industry culture.
“We will develop field-centered policies and standard guidelines for improving working conditions so that the casino industry can grow with the trust of the public.”




















