Gaming industry intelligence solutions provider VizExplorer has announced a new agreement with London high roller casino Les Ambassadeurs Club.
The new partnership will see VizExplorer install its bundled solution for international gaming operators includes elements of floorViz for gaming floor optimization, campaignViz for marketing campaign automation and hostViz™ for enhanced VIP player management.
The agreement also includes the VizExplorer Concierge Program, a high level customer support tier with private onsite consulting resources to help Les Ambassadeurs Club develop best practices and tactics to properly utilize its platform.
VizExplorer will train and support Les Ambassadeur users as they adopt VizExplorer software, providing in-depth best practices and case studies and collaborating to ensure replicable successes.
“To deliver the premium experience our club members expect, our team need access to the right information on the right customers, at the right time. VizExplorer’s advanced CRM solution makes that possible, along with further capabilities we expect will help to enhance our club services and optimize our operations to maintain our position as the top casino in London,” said Kevin McGowen, CEO of Les Ambassadeurs Club.
“We’re confident that the Les Ambassadeurs Club team will be pleased with their decision to entrust their data to the VizExplorer platform. We’ve proven our solutions repeatedly with US casinos and look forward to validating them in this new market,” added Jeffrey Hoss, VizExplorer’s VP of Business Development.
VizExplorer will be at Stand N8-345 at the upcoming ICE Totally Gaming tradeshow, to be held from 6 to 8 February at ExCel London.
