Philippine gaming regulator PAGCOR said Friday it has secured ISO 9001:2015 certification for 16 of its Casino Filipino sites and branches.
The certification, which the agency stated highlights its commitment to internationally recognized quality standards, was received by PAGCOR Chairman and CEO Alejandro H. Tengco from DQS Certification Phils. Inc during a ceremony at the PAGCOR Corporate Office in Pasay City.
The certification followed surveillance audits conducted in early March across the 16 Casino Filipino sites.
The certified sites are Casino Filipino sites in Mactan, Venezia, Calamba, Town Center, Premier, Apo View, El Rancho, Fuente, Subic Bay Yacht Club, Tropicana, Adriatico, Grand Imperial Gensan, Iloilo, Oriental Pavilion, Leisure World and Cagayan Valley.
“This milestone reflects the dedication of our people and our collective commitment to raising the standards of PAGCOR’s operations. I thank everyone who worked hard to make this certification possible,” said Tengco.
“ISO certification provides a framework for strengthening our processes, improving efficiency and ensuring greater consistency and accountability in the way we deliver our mandate.”
Tengco also called on PAGCOR personnel to support the implementation of the agency’s Quality and Environmental Management System and its environmental sustainability initiatives.
“Quality and environmental responsibility must be part of our continuing work. I encourage everyone to contribute to these efforts,” he said.
According to PAGCOR, the ISO 9001:2015 certification for the 16 sites is valid until 22 March 2029, subject to the completion of annual surveillance audits.
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