An analysis by Singapore’s Auditor-General’s Office of data from the Gambling Regulatory Authority (GRA) has found that 194 casino special employees had entered one of the country’s two casinos period with signs of possible gambling or gaming – a breach of their license conditions.
This was in addition to a significant number of gambling-related lapses involving excluded persons detected by the Auditor-General’s Office in its 2025/26 Annual Report, published this week with the goal of enhancing accountability and strengthening the financial governance of the public service.
Over a two-year period from 1 April 2023 to 31 March 2025, the analysis found a total of 419 lapses, including the 194 casino special employees. Under the Casino Control Act 2006, a special employee includes a person who is employed by or is working in a casino performing gaming-related duties, such as dealers, slot attendants and management.
The analysis comprises 120 excluded persons who had entered the two local casinos – Marina Bay Sands and Resorts World Sentosa – even though they were under exclusion orders; 26 individuals were allowed entry even though they had exceeded their monthly casino visit limits; and 79 Singapore Pools accounts held by excluded persons that were not closed to prevent them from remote gambling.
According to the Auditor-General’s Office, the 194 casino special employees found to have entered a casino had done so on 1,628 separate occasions, with “several indicators suggesting that gambling or gaming might have taken place during these visits.”
It said the total number of visits by these individuals ranged from one to 48 visits while the cumulative duration of stays could be as long as 11 to 34 hours.
The report explains, “Gambling prohibition on casinos’ special employees serves as both an anti-collusion measure and a safeguard against the vulnerabilities arising from sustained exposure to a gambling environment.
“Without adequate monitoring mechanisms, potential breaches by special employees could go undetected, undermining the GRA’s intended outcomes for imposing the license condition.”
The GRA had, it said, “asked the casino operators to remind their employees of their obligations and license conditions.” The GRA “would reiterate this to special employees during townhalls in the second half of 2026 and stress that disciplinary action might be taken for non-compliance. It would also carry out targeted checks, with the support of data analytics, by June 2027.”
Of the 120 excluded persons to have entered Singapore’s casinos during the period, 107 were reported to the GRA with the remaining 13 found to have used a different ID than was on record to gain access.
The lapses related to people who had exceeded their monthly entry limit and to the Singapore Pools were, the Auditor-General’s Office said, due to data migration issues resulting in inaccurate excluded persons records, missing system logic in the daily screening batch job or other system-related issues affecting the automated screening checks. The errors had been rectified as of February 2026, it explained.
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