A partnership between global identity verification and fraud intelligence company AU10TIX and provider of self-service terminal technology and automation solutions NEO is bringing real time identity verification to Australian gaming and hospitality venues.
According to a joint announcement, the partnership combines NEO’s self-service terminal infrastructure with AU10TIX’s AI-powered identity verification technology, helping operators verify identity, confirm age eligibility, detect fraud and support compliance directly within the self-service journey.
AU10TIX and NEO said they are already working together on live customer deployments with Australian venues, which are the initial focus ahead of plans to expand into Asia, the United States, Europe and other global markets.
The technology aims to alleviate the friction created by manual identity checks in high-volume venues, covering onboarding, re-verification, card reissuance, access and age-restricted transactions while meeting the lighting, capture, positioning, hardware, and speed demands of real-world terminal environments.
“As more customer journeys move to self-service, identity verification has to move with them,” said AU10TIX CEO Yair Tal. “Our partnership with NEO brings AU10TIX’s real-time identity intelligence into physical environments where speed, accuracy, and compliance all matter. This is about helping operators verify customers, assess risk and prevent fraud directly in the flow, without sending people back to a manual process.”
The two companies explained that by embedding AU10TIX’s technology into NEO’s self-service terminals, operators can run document verification, biometric matching, liveness detection, age assurance and fraud checks directly inside the terminal workflow.
The partnership also helps operators reduce operational friction, with identity verification workflows able to be completed up to 10 times faster than traditional manual workflows, they added.
“NEO’s focus has always been on making self-service faster, simpler, and more
effective for operators and their customers,” said Anton Jovanovic, CEO of NEO. “By partnering with AU10TIX, we can add trusted identity verification, age assurance and fraud prevention directly into the terminal experience. That means operators can complete processes that once took 30 or 40 minutes in just a few minutes, while still meeting the compliance standards their industries require.”
RelatedPosts
