MGM China and Macau telecom service provider CTM have announced the development of a cloud data backup service for local small and medium-sized enterprises (SMEs) impacted by Typhoon Hato.
In a Monday press release, MGM said it has has sponsored over 70 local SME vendors through its SME Relief Program to use the cloud data backup service offered by CTM, the leading cloud service provider in Macau.
It said that in the aftermath of Typhoon Hato, MGM recognized that its SME vendors had been adversely affected with the loss of important data due to water damage, with the company quickly initiated a SME Relief Program to help local SMEs affected by the typhoon to get back on their feet and recover from the resulted damages.
As a first step, MGM conducted a survey to help assess the impact on their businesses. The survey covered over 220 MGM’s SME vendors and discovered that many lost important data and billing records due to water damage to either computers or paper files.
In response, MGM partnered with CTM to provide local SMEs with a solution of cloud data backup for their files. CTM fully supported MGM on this meaningful initiative and created a more flexible and convenient cloud service solution including online data storage and backups for the affected SME vendors. Both parties believe that the service will help the SMEs to recover their operational capabilities, enhance their resilience to disasters, and prevent the same problem from occurring again.
The MGM SME Support Program – Cloud Backup Service Launching Ceremony was held at the Grand Ballroom of MGM Macau on Monday with the participation of government guests and SMEs sponsored by the program.
Guests of Honor included Mr Chui Yuk Lum, Vice President of Board of Directors of Macao Chamber of Commerce; Ms Lau Wai Meng, Director of the Macao Post and Telecommunications Bureau; Ms Chan Tze Wai, Deputy Director of the Macao Economic Bureau; Dr Shuen Ka Hung, Director General of Macau Productivity and Technology Transfer Center; Mr Vong Vai Lon, Senior Manager of Investor Service Department of Macao Trade and Investment Promotion Institute; Mr Grant Bowie, Chief Executive Officer and Executive Director of MGM China Holdings Limited and Mr Vandy Poon, Chief Executive Officer of CTM.
“MGM is providing continuous support to local SMEs,” said Bowie. “We understand that over 60% of our SME vendors have suffered losses in Typhoon Hato and our SME Relief Program aims to provide them immediate assistance, and long term improvements as their businesses recover. Our measures include expedited payment processing, upfront payment to alleviate cash flow needs, assistance with minor to major damages, and the installations of shelves and drains.
“The cloud backup service is a highlighted part of our medium and long-term support initiatives to the SMEs in which we sponsored over 70 of our SME vendors to use CTM’s cloud backup service. Not only can we ensure the data security of the SMEs, but also enhance their productivity and competitiveness in which we can eventually contribute to Macau’s progression toward a smart city.”
Poon added that with the continuous popularization of IT applications, electronic data is becoming the trend, either serving for commercial or daily operational needs, they are crucial for business reference and analysis, which could be well facilitated to further enhance the operational efficiency and effectiveness.
He mentioned that a lot of companies especially SMEs had suffered from severe losses when Typhoon Hato raged Macau last year, a massive amount of electronic data was damaged which affected their operations and recovery process. As a result, CTM has launched a range of supporting services, hoping to help more SMEs to better maintain their data with the resources provided by CTM’s network.
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